COMPUTER SCREEN LIGHTS UP BUT NO DISPLAY FOR FREE
Your Chromebook may be repaired for free if it’s still under warranty, or if the black screen issue is due to a factory/production defect. Contact your device manufacturer for more support and troubleshooting options. Before you do that, however, try resetting your Chromebook using a recovery drive (this will erase your apps and settings). Continue to the next step if a hard reset did not resolve the issue. Go to How to Power Reset Your Laptop for detailed steps to reset your notebook. You may have to replace your Chromebook’s hard drive if it comes on but fails to load Chrome OS. I suggest you try below steps for no display issue- Step 1: Performing a hard reset Resetting the computer can resolve many issues that cause a blank screen. If you’re able to access Chrome OS on the external monitor but your Chromebook’s built-in screen remains black, visit a nearby computer repair store to have the screen checked for hardware damage.Ī broken hard drive could also be the root cause of the black screen issue. If the monitor have display after booting up, this means that the standalone graphics card may have an issue.
To be sure, connect your Chromebook to an external monitor. Your Chromebook’s screen might be damaged if none of these troubleshooting tricks resolve the problem. Bring Your Chromebook’s Screen Back to Life To reset a non-battery-powered Chromebook, unplug and reconnect its power cable, then turn on the device.Ĭheck out this Chromebook Help Center tutorial for more device-specific steps on resetting a Chromebook’s hardware. Please try the following steps for troubleshooting: 1. 6 Answers 6 CPU installed NO sticks of memory (RAM) NO hard disks / storage devices NO peripheral cards on (PCI-E/PCI/AGP/etc), that means no video card too. Some Chromebooks with removable batteries can be reset by removing and re-inserting the battery. The desktop PC is able to power on with the power light turned on however, no image displays on the monitor.
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